LMD Residential (“we,” or “us”) respects your privacy. This Privacy Policy describes the types of information we may collect from you when you visit lmdresidential.com (the “Site”), how we use the information we collect, with whom we share it, and the choices we offer you regarding our collection and use of such information.  

1.    INFORMATION WE COLLECT 

We may collect personal information about you, meaning information that can uniquely identify you, directly from you when you use the Site, such as when you order products on the Site. The personal information we may collect about you may include, without limitation, your name, postal address, email address, and phone number.

When you use the Site, we may also collect certain information by automated means, such as cookies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also use third-party analytics tools that collect information about use of the Site and user traffic. The information we may collect by automated means may include, without limitation:

• Information about the devices you use to access the Site (such as the IP address and the type of the device, operating system, and web browser);
• Dates, times, and duration of use of the Site (including whether you are a repeat or first time visitor); and
• Information regarding actions taken when using the Site (such as page views and website navigation patterns).

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways. It helps us to improve and personalize our Site, including by enabling us to identify and authenticate users.

2.    PAYMENT INFORMATION

If you make a purchase on the Site, our third party payment processor may collect your payment card or bank account number, payment card expiration date and security code, and other payment details, as well as other personal information, in order to complete your purchase. Our current payment processor is Bank of America. We encourage you to review Bank of America’s privacy policy (available at www.bankofamerica.com) prior to making a purchase on the Site in order to understand how Bank of America will handle your personal information.

3.    HOW WE RESPOND TO DO NOT TRACK SIGNALS

Your web browser may let you choose your preference as to whether you want to allow the collection of information about your online activities over time and across different websites or online services. At this time, the Site does not respond to the preferences you may have set in your web browser regarding such collection of your information, and we may continue to collect information in the manner described in this Privacy Policy.

4.    HOW WE USE THE INFORMATION WE COLLECT

We may use information we obtain about you to:

• Process orders you place on the Site and provide products you purchase to you;
• Send you information or materials you request;
• Maintain a record of your purchases and other transactions using the Site;
• Respond to your questions and comments and provide customer support;
• Communicate with you about our products, services, offers, and promotions;
• Operate, evaluate, and improve our business and the products and services we offer;
• Analyze trends and statistics regarding use of the Site and transactions conducted on the Site;
• Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users;
• Comply with applicable legal requirements and industry standards.

We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

5.    DISCLOSURE OF INFORMATION

We may disclose aggregated information about our users, and other information that does not identify any specific user, without restriction. We may disclose personal information about you:

• To contractors, service providers, and other third parties we use to support our business, such as shipping carriers who deliver products on our behalf;
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce our Terms and Conditions, and other agreements;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of LMD Residential, users of our Site, or others; and
• With your consent.

We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets.  Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.  

6.    YOUR CHOICES

We offer you the following choices about the information we collect from you and how we communicate with you:  

Cookies

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the Site’s features.  

Promotional Communications  

If we have sent you a promotional email, you can opt out of receiving future promotional emails from us by following the unsubscribe instructions contained in such email. 

7.    CHANGES TO OUR PRIVACY POLICY

LMD Residential reserves the right to update or change this Privacy Policy at any time. If we make a material change to our Privacy Policy, we will provide notice to you (such as by posting a notice on the Site) that our privacy practices have changed and will provide a link to the new policy. In the event we make a material change to how we use your personal information, we will provide you with an opportunity to opt out of such new or different use. The date this Privacy Policy was last revised is at the top of this page. We encourage you to review this Privacy Policy periodically to check for any updates or changes.

9.    CONTACT US

If you have any questions about this Privacy Policy or our information practices, please call us at [email protected].